Capital Equipment >
On-Belt Elemental Analysis
Customer Need:
We listened to the customer who needed assistance in developing custom and standard on-belt elemental analyzers for the coal and cement industries. They sought a robust design that could be quickly adapted to various installations throughout the world.
Added Value:
We worked with the customer from specification to production (cradle-to grave) to create an appealing design that met their requirements. In our approach we were able to developed a method for creating pre-sale specifications with efficient transition to subsequent production designs.
Result:
Our deliverable was a complete design and documentation that launched a standard product line. In addition we provided a method for addressing configurations and the resulting documentation. Customer satisfaction was very high and we were retained as their technical resource until they were able to develop staff technically qualified to take over the design and analysis role.